What role does IT asset management play?

IT asset management is a systematic approach that involves tracking and managing a company’s IT assets throughout their lifecycle. This encompasses hardware, software, and other resources, ensuring that they are effectively utilized to maximize value and efficiency. By managing these assets, organizations can make informed decisions regarding procurement, usage, maintenance, and disposal, therefore optimizing costs and minimizing risks associated with asset management.

In contrast, focusing solely on hardware performance overlooks the broader range of IT assets that need to be managed, including software and services. Employee training on IT systems is typically handled by a different department or function within the organization, not solely by the asset management team. Additionally, while maintaining email security is vital for any organization, it falls under the realm of cybersecurity rather than IT asset management, which is more concerned with the comprehensive oversight of all IT assets in use.